IT Project Management
The key is implementing a Project Management (PM) framework that ensures cost and schedule predictability for your projects. Our focus is understanding customer needs and providing a customized approach to PM work that fits your business model. We have an experienced team of Project Managers that have a broad background in various PM methodologies. We can use this experience to apply what works for the customer given their environment and maturity.
Whatever it takes to successfully deliver your projects on time and under budget!
What We Offer
Tailored PM Processes
By speaking with you about your pain points and objectives, we can craft and implement the best methodology that fits within your environment to accomplish your delivery goals.
Not enough staff or the right skills? We can step in and immediately take on project work.
Our seasoned PM’s can provide hands on training to get your teams started with the right processes and tools.
My favorite thing about Computer Options and their team is they are trustworthy. I've always seen them do the RIGHT thing for my clients and that is worth it's weight in gold. - Michael Bremmer, Telecom Quotes, Inc., Connectivity Expert
Very professional and customer focused. Staff is competent and easy to work with. The company strives to provide proven infrastructure for our business needs. - Dick Larsen, San Bernardino County, Treasurer-Tax Collector (Ret.)
We have been working with Computer Options for many years. During that time they have provided timely advice, excellent customer service, and a dedication to our computer operations being reliable and up to date.We greatly value our relationship with them! - Jeff Sceranka, CEO, Enterprise Funding
We've been closely working with Computer Options for over 7 years now. Their dedication to superior customer service and their attention to detail is what really amazes us with Brad and his team. - Jose Alarcon, CEO, Versatel
Great Company! Responsive and Responsible. I have the highest regard for Brad, Bryan, Chris and the rest of the team at Computer Options, Inc. With extreme confidence we have worked together with CO on mutual client solutions, or have referred numerous clients of our own to CO for System Design, Hardware, Implementation or Managed Services. For professional solutions CO always comes through. A superior recommendation! - Gordon Campbell, CEO & Managing Member, Cybertime Network Communications
Great team, great skills, great communications! We highly recommend Computer Options for any outsource IT solution! - Ryan Gross, P.E., BCEE, SDA, General Manager, Running Springs Water District
Mesa Grande Academy has been working with Computer Options since the early 2000’s. From the installation of fiber optic and network infrastructure, to server support, to troubleshooting network issues, to planning for hardware installations and upgrades, Computer Options has handled every request we have asked of them with promptness, expertise and service value. We continue to rely on the IT technology services of Computer Options to keep our school digitally connected, and we recommend Computer Options for your IT needs. - Alfred J. Riddle, Principal, Mesa Grande Academy
Our business like most, is so dependent on our computers, that without them we cannot do business. We need an IT partner who we can always count on. Computer Options has been that partner for over 10 years. Responsive, proactive, dependable and knowledgeable. They're the only IT company we recommend. - Mike Cheley, CEO, Graphtek Interactive
We have worked with Computer Options for more than 15 years, and during that time they have distinguished themselves as a knowledgeable technology partner. Their focus to detail and customer service make them a pleasure to work with, and their commitment to providing the best technical support available keep us coming back year after year. Computer Options is the only technology service provider that we trust to support our business clients. - Greg Whelan, Owner, Whelan BPI
Computer Options Staff is even tempered, well-mannered and very easy to work with. I have total confidence in their experience and trust that they will always have our best interest in mind when it comes to decision making and helping us stay within budget. - Jackie Mazzeo, GM, Regency Casino
Why Project Management?
Cost & Schedule Predictability
Having a project manager on point to plan out work and to track it through the implementation process provides project budget and project schedule visibility to business stakeholders. Thus, reducing the risk of surprises and unplanned budget overruns. This also helps to keep the team on track, increases visibility into tasks and surfaces any blocks quickly so they can be addressed.
Scalable, On-Demand Service
Project management can and should be scaled to a particular effort. On small projects, you may want to stay on the lighter side without the need for extensive documentation or earned value reporting. For more complex efforts, a detailed schedule and budget, issue and risk management and a structured approach are more appropriate. Scaling ensures that your teams are working as efficiently as possible.
Bring in PM Expertise and Exposure to Different Techniques and Tools
Educate and coach employees on project management either through structured training and/or sharing experience in methodologies/tools through the course of the project.
Setup or Review/Update your Current PM Processes
Even the best processes can become ineffective without care and feeding. Bringing in an CCO PM resource can bring a fresh perspective and process improvement to keep your projects running smoothly.
How we use project management at CCO to ensure customer satisfaction
We believe strongly in the value of project management at CCO and, as a result, require project management oversight for project related work that we do for customers. Assigning a PM to manage work helps us to ensure that all customer expectations are clearly defined and met. Our approach is engrained in our company proven process and includes the following components:
- Document project scope as defined by the customer
- Create a project plan that includes tasks, dependencies and timeline
- Conduct status meetings to keep everyone on the same page
- Report project status that includes work completed to date as well as cost and schedule summary and any issues that have arisen.
- Conduct lessons learned sessions with the customer once the project is completed and incorporate improvements into our proven process
- Project close out checklist to make sure all work is completed and provide a summary of final cost and schedule results.
It all ties back to making sure that our customers have the best possible experience, receive the highest quality service and are completely satisfied with our work. The PM piece to the puzzle is the communication and coordination that needs to happen to make sure we understand the customer’s goals, ensure cost and schedule predictability and deliver the goods. Contact us today about managing your IT project.