| | Unmanaged Services |
Whats Included? | | | | | | |
*Network Maintenance, Management & Monitoring | x | x | x | | | |
*Technical Account Manager | x | x | x | | | |
*Domain name management | x | x | x | | | |
*Microsoft and Third Party Patch Management [SaaS] | x | x | x | | x | |
| x | x | x | | | x |
*ITGlue Enterprise Documentation & Knowledgebase Platform [SaaS] | x | x | x | | x | x |
| x | x | | | | x |
| x | x | | | | x |
| x | x | | | | x |
| x | x | | | | x |
*Unlimited access to IT Consulting, helpdesk services and onsite tech support included (excludes projects) | x | x | | | | |
*vCIO – IT Management Review Meetings (Regular call with all significant item updates & planning discussion) | x | | | | | |
*Auvik Network Ops & Topology Management | x | | | | x | x |
*IT Policy management and compliance monitoring | x | | | | | |
*Co-Managed Helpdesk with Project Management for IT, Data, Software teams [SaaS] | x | | | | x | x |
*Priority Access to IT consulting, helpdesk services and onsite tech support ($139/hr.) | | | x | | x | x |
*NextCloud Secure Collaboration (Where Dropbox just won’t do!) | | | | | | x |
| | | | | | x |
*POP/IMAP Email Hosting | | | | | | x |
*Enterprise Mobile-Device-Management [SaaS] | | | | | | x |
*Workstation Monitoring only (essentials license) | | | | x | | x |
*NOC Device Monitoring only | | | | | | |