IT Product & Service Overview

Managed Services

Unmanaged Services

Whats Included?
Fully Managed IT Enterprise
Fully Managed IT Standard
Proactive IT
Essentials IT
Supplemental IT
A la Carte
*Network Maintenance, Management & Monitoring
x
x
x
*Technical Account Manager
x
x
x
*Domain name management
x
x
x
*Microsoft and Third Party Patch Management [SaaS]
x
x
x
x
*Mail Security as-a-service (Premium SPAM, AV, Ransomware & Social Engineering filtering) [SaaS]
x
x
x
x
*ITGlue Enterprise Documentation & Knowledgebase Platform [SaaS]
x
x
x
x
x
*Managed Cloud Backup
x
x
x
*Managed Secure Web Hosting
x
x
x
*Managed Endpoint Protection [SaaS]
x
x
x
*Cybersecurity Risk Intelligence Scanning [SaaS]
x
x
x
*Unlimited access to IT Consulting, helpdesk services and onsite tech support included (excludes projects)
x
x
*vCIO – IT Management Review Meetings (Regular call with all significant item updates & planning discussion)
x
*Auvik Network Ops & Topology Management
x
x
x
*IT Policy management and compliance monitoring
x
*Co-Managed Helpdesk with Project Management for IT, Data, Software teams [SaaS]
x
x
x
*Priority Access to IT consulting, helpdesk services and onsite tech support ($139/hr.)
x
x
x
*NextCloud Secure Collaboration (Where Dropbox just won’t do!)
x
*CloudMail
x
*POP/IMAP Email Hosting
x
*Enterprise Mobile-Device-Management [SaaS]
x
*Workstation Monitoring only (essentials license)
x
x
*NOC Device Monitoring only